---
title: I Cannot See My Projects When I Log In
description: Browser Caching can cause accounts to not be accessed
---

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# I Cannot See My Projects When I Log In

## Browser Caching can cause accounts to not be accessed

If your screen looks like this when you log in then you might have an issue with your authoriation token. Notice, the account button in the top right is spinning.

![](https://knowledge.sitemarker.com/hs-fs/hubfs/MicrosoftTeams-image%20(8)-png.png?width=688&height=337&name=MicrosoftTeams-image%20(8)-png.png)

This can happen if you log into Site Marker and do not clear your cache for a while, essentially making it so you cannot log in until the cache is cleared.

Depending on the browser you are experiencing this on there may be a different way to clear your cache, but here is the method for a few:

[**Chrome**](https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop)

**[Edge](https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2)**

[**Firefox**](https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#:~:text=the%20Firefox%20cache%3A-,Click%20the%20menu%20button,click%20the%20Clear%20Now%20button. )

[**Safari**](https://www.whatismybrowser.com/guides/clear-cache-history-cookies/safari)

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